Price Match Promise

We will whenever possible match any of our competitor’s prices on any stock items, only applicable to phone orders, call us 0800 0556209 for full details

Free Insured Delivery

All prices on our website include FREE delivery to mainland UK, via a premium courier service in most cases this is next working day, but please call us to be sure: 0800 0556209, does not include Northern Ireland, Scottish Highlands and Islands where an additional charge may apply.

Money Back Guarantee

We offer a 14 day satisfaction guarantee on all the items we sell, If you are not satisfied with your purchase just return it to us within 14 days for a full re-fund! For full details see Terms and Conitions.

Friendly Customer Support

We aim to offer the highest level of service on the net, at no extra charge. You can call us FREE on: 0800 0556209 from landlines, We also have a local number which is cheaper to call from most mobile phones: 01138 151535, and a FREE Skype line: bigav.co.uk, phones are manned Monday to Saturday 9.30 – 4.30. Outside these hours you can call 01138 151535 and wait to be put through to the answer machine to leave a message, or you can email us info@big-av.co.uk or sales@big-av.co.uk and we will get back to you as soon as we can.